Frequently Asked Questions

NOTEry Notary is a 100% online platform that allows a person or business to legally notarize their documents completely by a secure RON connection.

What is RON?  RON or Remote Online Notarization, gives you the ability to complete your notarizations through an online video notary system.   This system facilitates your documents to be signed and notarized over the internet, without the need to have an in person, face to face meeting with the notary public. 

Did you know that NOTEry Notary services are available for all U.S. Citizens at any location worldwide.  Notarizations  performed by a commissioned notary of NOTEry Notary are valid in all states in the US.  Keep in mind notarized documents can only used in the Continental U.S. and it's territories.

How much is my notarization going to cost?  Notarizations start at $25 dollars per session.  See the pricelist for details. 

What payment methods can I use?  You can use a credit or debit card issued by most banks in the U.S.

How do I pay for my notarization?  Before beginning the online notarization session, you must enter your card details. NOTEry Notary/Notarize pre-authorizes your credit or debit card. Your payment goes through once the notarization is successfully completed and the notarized documents become available in your profile.  If you pre-schedule a notary session, payment is processed at the time of scheduling.  Pre-scheduled sessions are non-refundable.  Please, make sure that you are prepared for your session, available and ready at the scheduled time.

Can I cancel the session?  Yes. You can cancel or abort the session at anytime prior to the completion of the notarization.

Will I be charged for not completing the session?  No, as long as the session is not pre-scheduled.  Your payment is fully processed only after the notarization is successfully completed.

Notarize any document any time.  Click here to watch a quick video tutorial.

1. Click on "My Documents.

2. Enter your email address and click "Submit".

3. You will receive an email with an invitation to start a session.  Click on the link in the email to schedule an appointment convenient for you or start your session immediately.

4. Upload your documents. There will be a link included in the email invitation that you can use to upload your document.

5. Answer the ID verification questions to confirm your identity. ** Please be certain to have your government issued unexpired ID and witnesses (if witnesses are needed for your document) ready for all notary sessions. DO NOT SIGN your documents before meeting with our Notary. 

6. Take a picture of your ID. Your ID will be electronically validated using secure online software.

7. Once your ID is verified you will see a button informing you when the notary is ready or when your appointment time arrives, you will connect with your notary.

8. Connect with a commissioned electronic notary public over live video to sign your document. the NOTEry Notary agent will confirm your identity, witness your signature and assist you throughout the process. 

9. Your notarized document will open in a new tab after the completion of the session. You can download your notarized document directly from the Notarize  "My Documents" tab.

How many people can I have in a session?  Three participants per session.

How does your site verify who I am?  NOTEry Notary visual confirms your identity in session using the security elements and information on the ID presented by you during remote ID presentation.   We also use KBA technology to further assess and confirm your identity.

What is KBA?  Knowledge-based authentication (KBA) requires the you to answer a series of computer-generated questions based on your personal history, credit and financial information. These are questions only you would reasonably be expected to know. For example, you may be asked to identify among 5 choices your mortgage balance at the end of last month or an address where you have lived in the past.  You must correctly answer four out of the five  questions given within 2 minutes to be positively identified.  Each question must have at least 5 possible answers. If you fail the first test, you can retake the KBA twice within 48 hours.

Is my personal information protected while  I'm using this site?  NOTEry Notary in partnership with theNotarize platform provides bank grade secure identity verification, payment collection, and encrypted data storage. Every session takes place in a secure virtual environment. All confidential information that we are not required to keep is deleted.